• Capture data via smartphone, IVR and on-line forms

  • All major Smartphones supported with user friendly interfaces 

  • Simple, clear & easy to use on-line forms with broad browser support

  • Questions created with our user friendly forms

  • Validation rules can be added if necessary

  • Preview and Recode Text-to-Speech Phonetics for the IVR if required

  • Upload any related data via Excel using our on-line wizard

  • Utilise the free automated questionnaire generator

  • Data is collected securely into the Zync Cloud for processing

  • Providing Cloud Based Service Excellence to the Mobile Workforce since 2001

Data Capture & Collection

Zync have been providing data capture systems for the mobile industry since 2001 so we have a wealth of experience in this field to help ensure the best return on investment for your business.

data capture 'one box' solution

Our most popular data capture solution is an 'out-of-the-box' product pocket2web (now incorporating android2web). Designed to provide a mobilised business with everything  required to set up and manage data capture from their remote operatives. Low cost (only paying for when and how you use the service), flexible, quick and easy to use.  Scalable from occasional use to 24-7 full enterprise level operations. Listed below are some of the feature built into the system:

- on-line questionnaire creator

- workforce management

- questionnaire generator

- questionnaire distribution guide

- free storage of data for 12 months

- user messaging

- context sensitive on-line help

- bulletins

- wide selection of data capture types supported (see below)

pocket2web data capture types v platform

Data Capture Type                   
 IVR  Web Form Windows Mobile Android iOS Blackberry
Barcode
    
Date/Time
Geolocation
      
Linked
Multi Select


Numeric



Photograph
  
Printing
  
Signature
    


Single Select
Text

Validation
Key
Icon

Title

Comments
Data Capture Type

Data Type

Types of Data Capture Currently Available
IVR

Interactive Voice Response (IVR)

Any Touch Tone Phone
Web Form

Web Form

Internet Explorer 6+, Chrome 1+, Firefox 2+, Safari 3+, Opera 9+

Windows Mobile

PocketPC 2003 - Windows Mobile 6.5.1

Android

Requires Version 2.1 + & SD Card,  Android Market Place Android_Market.png (256×256)

Iphone/Ipad/iOS

Beta Version now available

supports iPhone 3G+, iPad 1+ (contact us for more details)
(iOS currently doesnt support Bluetooth printing.)

Blackberry

Due 2012
Data Type Glossary

Type

Comments

Barcode

Scan a barcode using a compatible scanner (eg Symbol, Opticon, Android/iOS can use camera with autofocus as scanner)

Date/Time

Date and or time

Geolocation

Location of user at time of call, utilising GPS or Mobile Phone Triangulation (if available)

Linked

Ask another question based on the response to a previous question

Multi Select

List of possible options,  one or more is allowed

Numeric

Number values eg Integer, Decimal

Photograph

Capture/upload a photograph

Printing

Print out receipts or orders using bluetooth mobile printers (currently supports Zebra devices).  Questionnaires can also print out to be completed via the web.

Signature

Capture a signature drawn with stylus or finger and associated name

Single Select

Drop down list of possible options, only one is allowed

Text

Free form text

Validation

Checks the response fits agreed specification eg Place an order (greater than 0 and no more than 10)

bespoke development

If pocket2web does not completely satisfy your requirements we offer a tailoring service to provide add-ons or we can develop a completely new product specific to your needs.